{"id":408,"date":"2016-01-30T21:56:24","date_gmt":"2016-01-30T21:56:24","guid":{"rendered":"https:\/\/the7.io\/beauty-studio\/?page_id=408"},"modified":"2024-07-31T09:41:57","modified_gmt":"2024-07-31T09:41:57","slug":"it-support","status":"publish","type":"page","link":"https:\/\/vantisco.it\/it-services\/services\/it-support\/","title":{"rendered":"IT SUPPORT"},"content":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221;][vc_column css=&#8221;.vc_custom_1498229431694{padding-bottom: 50px !important;}&#8221;]<div id=\"ultimate-heading-59876a4ac3fa2c945\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-59876a4ac3fa2c945 uvc-8577 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-59876a4ac3fa2c945 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">IT SUPPORT<\/h2><\/div><\/div>[vc_column_text]At Vantisco, our IT support services are designed to maintain seamless IT workflows and reduce operational costs. We offer a comprehensive range of services, including an IT Help Desk, Network Operations Center (NOC), and software support, all aimed at delivering an exceptional user experience and continuous optimization of your IT processes.<\/p>\n<h3><strong>Our IT Support Services Include:<\/strong><\/h3>\n<ul>\n<li><strong>IT Help Desk<\/strong>: Our IT Help Desk provides prompt and effective technical support, addressing any issues or queries your team may encounter. From troubleshooting software problems to resolving hardware issues, our help desk is dedicated to minimizing downtime and ensuring smooth day-to-day operations.<\/li>\n<li><strong>Network Operations Center (NOC)<\/strong>: Our NOC team offers 24\/7 monitoring and management of your network infrastructure. By proactively identifying and resolving potential issues before they escalate, we help maintain the reliability and performance of your IT environment, ensuring your business operates without interruption.<\/li>\n<li><strong>Software Support<\/strong>: We provide ongoing maintenance and support for your software applications, ensuring they are always updated and functioning optimally. Whether it&#8217;s fixing bugs, implementing new features, or ensuring compatibility with other systems, our software support services help keep your IT environment running efficiently.<\/li>\n<\/ul>\n<p><strong>Why Choose Vantisco for IT Support?<\/strong><\/p>\n<ul>\n<li><strong>Reliability<\/strong>: Our services are designed to ensure the continuous operation of your IT systems, minimizing downtime and maximizing productivity.<\/li>\n<li><strong>Cost-Effectiveness<\/strong>: By optimizing IT workflows and reducing inefficiencies, we help you lower IT costs while maintaining high service quality.<\/li>\n<li><strong>Superior User Experience<\/strong>: We focus on delivering a seamless user experience, ensuring that your team has the support they need to perform their best.<\/li>\n<li><strong>Continuous Improvement<\/strong>: Our IT support services are geared towards on-the-go improvement of your IT processes, adapting to your evolving needs and keeping your business ahead of the curve.<\/li>\n<\/ul>\n<p>Partner with Vantisco for IT support services that keep your business running smoothly, efficiently, and cost-effectively. Let us help you maintain a failsafe IT environment that supports your growth and success.[\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1498229445232{padding-bottom: 50px !important;}&#8221;]<div id=\"ultimate-heading-44176a4ac3fa2c994\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-44176a4ac3fa2c994 uvc-1833 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-44176a4ac3fa2c994 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">WHAT YOU GET WITH IT SUPPORT SERVICES<\/h2><\/div><\/div><div class=\"smile_icon_list_wrap ult_info_list_container ult-adjust-bottom-margin   vc_custom_1498230419199\"><ul class=\"smile_icon_list left hexagon\"><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-pen\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-5292\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-5292 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">Multi-tier incident resolution pipeline<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-5292 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><ul>\n<li>\n<h3>L1. A user support team.<\/h3>\n<\/li>\n<li>\n<h3>L2. A technical support team.<\/h3>\n<\/li>\n<li>\n<h3>L3. A team of software engineers.<\/h3>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-bubbles4\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-1561\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-1561 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">Detailed descriptions of the IT infrastructure and operating procedures:<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-1561 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><div>\n<div class=\"a-cards-for-grouping_content-title\">\n<ol>\n<li>\n<h3>SOPs for ticket resolution, change and incident management, CI\/CD flows.<\/h3>\n<\/li>\n<li>\n<h3>Network maps.<\/h3>\n<\/li>\n<li>\n<h3>Configuration management database.<\/h3>\n<\/li>\n<li>\n<h3>Infrastructure improvement plan.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<div class=\"a-cards-for-grouping_content-accord\">\n<div class=\"a-cards-for-grouping_content-expand-text\"><\/div>\n<\/div>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-stats-bars\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-7879\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-7879 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">Self-service training materials for users:<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-7879 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><ul>\n<li>\n<h3>Knowledge base articles.<\/h3>\n<\/li>\n<li>\n<h3>FAQs.<\/h3>\n<\/li>\n<li>\n<h3 class=\"c-line-break\">User manuals.<\/h3>\n<p class=\"c-line-break\">\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-cogs\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-9976\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-9976 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">User satisfaction and adoption improvements:<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-9976 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><ul>\n<li>\n<h3>UX testing\/monitoring.<\/h3>\n<\/li>\n<li>\n<h3>Surveys and user experience studies with CSAT improvement plans based on their results.<\/h3>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-star-full\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-5860\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-5860 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">Regulatory compliance assessments.<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-5860 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><ul>\n<li>\n<h3>IT environment benchmarking against PCI DSS, HIPAA, etc.<\/h3>\n<\/li>\n<li>\n<h3>Compliance gap mitigation plans.<\/h3>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><li class=\"icon_list_item\" style=\" font-size:60px;\"><div class=\"icon_list_icon\" data-animation=\"\" data-animation-delay=\"03\" style=\"font-size:20px;background:#ffb536;color:#ffffff;border-color:#ffb536;\"><i class=\"icomoon-icomoonfree-16x16-star-full\" ><\/i><\/div><div class=\"icon_description\" id=\"Info-list-wrap-2007\" style=\"font-size:20px;\"><h2 class=\"ult-responsive info-list-heading\"  data-ultimate-target='#Info-list-wrap-2007 h2'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;\">Regular and transparent reporting:<\/h2><div class=\"icon_description_text ult-responsive\"  data-ultimate-target='#Info-list-wrap-2007 .icon_description_text'  data-responsive-json-new='{\"font-size\":\"desktop:12px;\",\"line-height\":\"desktop:20px;\"}'  style=\"\"><div>\n<div class=\"a-cards-for-grouping_content-title\">\n<ol>\n<li>\n<h3>Service level reports.<\/h3>\n<\/li>\n<li>\n<h3>Maintenance reports.<\/h3>\n<\/li>\n<li>\n<h3>Health check reports.<\/h3>\n<\/li>\n<li>\n<h3>Security assessment reports.<\/h3>\n<\/li>\n<li>\n<h3>Incident reports with root cause analysis.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"icon_list_connector\"  style=\"border-right-width: 1px;border-right-style: dashed;border-color: #ffb536;\"><\/div><\/li><\/ul><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-12 vc_col-md-12 vc_col-xs-12&#8243;]<div id=\"ultimate-heading-69946a4ac3fa2f419\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-69946a4ac3fa2f419 uvc-9693 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-69946a4ac3fa2f419 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">IT SUPPORT SERVICES<\/h2><\/div><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"ult_pricing_table_wrap ult_info_table ult_design_2  ult-cs-red \">\n\t\t\t\t\t<div class=\"ult_pricing_table \" style=\" \"><div id=\"Info-table-wrap-4342\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h3 class=\"ult-responsive\"  data-ultimate-target='#Info-table-wrap-4342 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:bold;\">Feasibility analysis of IT support projects<\/h3><\/div><!--ult_pricing_heading--><div id=\"info_table_features_wrap-5110\"  data-ultimate-target='#info_table_features_wrap-5110.ult_price_features'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult-responsive ult_price_features\" style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\" align=\"justify\">\n<h4>Before we take up your app or infrastructure support, we analyze TCO and ROI of supported assets and assess how far these financial estimates will be improved after we commence the support.<\/h4>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"ult_pricing_table_wrap ult_info_table ult_design_2  ult-cs-red \">\n\t\t\t\t\t<div class=\"ult_pricing_table \" style=\" \"><div id=\"Info-table-wrap-1951\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h3 class=\"ult-responsive\"  data-ultimate-target='#Info-table-wrap-1951 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:bold;\">Result-oriented service and transparent reporting<\/h3><\/div><!--ult_pricing_heading--><div id=\"info_table_features_wrap-7245\"  data-ultimate-target='#info_table_features_wrap-7245.ult_price_features'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult-responsive ult_price_features\" style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\" align=\"justify\">\n<h4>Our IT support activities and service quality are reflected in regular reports with clear metrics for strict compliance with service level objectives. In our support projects, we use the following KPIs:<\/h4>\n<\/div>\n<div class=\"a-variations__item-description\" align=\"justify\">\n<ol>\n<li>\n<h4>Change requests implemented.<\/h4>\n<\/li>\n<li>\n<h4>Change requests waiting in the backlog.<\/h4>\n<\/li>\n<li>\n<h4>The satisfaction of key stakeholders.<\/h4>\n<\/li>\n<li>\n<h4>User satisfaction.<\/h4>\n<\/li>\n<li>\n<h4>Application availability.<\/h4>\n<\/li>\n<li>\n<h4>MTTR (Mean Time to Recovery).<\/h4>\n<\/li>\n<\/ol>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"ult_pricing_table_wrap ult_info_table ult_design_2  ult-cs-red \">\n\t\t\t\t\t<div class=\"ult_pricing_table \" style=\" \"><div id=\"Info-table-wrap-5060\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h3 class=\"ult-responsive\"  data-ultimate-target='#Info-table-wrap-5060 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:bold;\">Long-term collaboration<\/h3><\/div><!--ult_pricing_heading--><div id=\"info_table_features_wrap-7862\"  data-ultimate-target='#info_table_features_wrap-7862.ult_price_features'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult-responsive ult_price_features\" style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\" align=\"justify\">\n<h4>We believe that long-term IT support is mutually beneficial for a customer and a service provider, as a longer service term means fewer transition periods and integration phases for the customer and well-tailored working routines for the support team.<\/h4>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-87026a4ac3fa304c2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-87026a4ac3fa304c2 uvc-321 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-87026a4ac3fa304c2 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">CHOOSE YOUR SERVICE OPTION<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult_pricing_table_wrap ult_design_2  ult-cs-red  \">\n\t\t\t\t\t<div class=\"ult_pricing_table  \" style=\"\"><div id=\"price-table-wrap-9871\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h2  data-ultimate-target='#price-table-wrap-9871 .cust-headformat'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"price-heading ult-responsive cust-headformat\" style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:normal;\">IT Help Desk<\/h2><\/div><!--ult_pricing_heading--><div class=\"ult_price_body_block\">\n\t\t\t\t\t\t\t<div class=\"ult_price_body\">\n\t\t\t\t\t\t\t\t<div id=\"price-table-wrap-4480\" class=\"ult_price\">\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-4480 .ult_price_figure'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_figure ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-4480 .ult_price_term'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_term ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><!--ult_price_body_block--><div id=\"price-table-features-wrap-8335\" class=\"ult_price_features ult-responsive\"  data-ultimate-target='#price-table-features-wrap-8335'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\">\n<h3 style=\"text-align: left;\">L1, L2, L3 support for enterprises, software companies and MSPs.<\/h3>\n<\/div>\n<div class=\"a-variations__item-description\">\n<ol>\n<li>\n<h3>Introduction of efficient SOPs and ITSM processes.<\/h3>\n<\/li>\n<li>\n<h3>Resolution of reported incidents.<\/h3>\n<\/li>\n<li>\n<h3>User satisfaction rate management.<\/h3>\n<\/li>\n<li>\n<h3>Knowledge base maintenance.<\/h3>\n<\/li>\n<li>\n<h3>Regular reporting.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap--><div class=\"ult_pricing_table_wrap ult_design_2  ult-cs-red  \">\n\t\t\t\t\t<div class=\"ult_pricing_table  \" style=\"\"><div id=\"price-table-wrap-3086\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h2  data-ultimate-target='#price-table-wrap-3086 .cust-headformat'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"price-heading ult-responsive cust-headformat\" style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:normal;\">Network Operations Center<\/h2><\/div><!--ult_pricing_heading--><div class=\"ult_price_body_block\">\n\t\t\t\t\t\t\t<div class=\"ult_price_body\">\n\t\t\t\t\t\t\t\t<div id=\"price-table-wrap-3712\" class=\"ult_price\">\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-3712 .ult_price_figure'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_figure ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-3712 .ult_price_term'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_term ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><!--ult_price_body_block--><div id=\"price-table-features-wrap-7923\" class=\"ult_price_features ult-responsive\"  data-ultimate-target='#price-table-features-wrap-7923'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\">\n<h3>Preventive monitoring of IT network with L2, L3 support.<\/h3>\n<ol>\n<li class=\"c-line-break\">\n<h3>NOC setup and introduction of efficient workflows and policies.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>24&#215;7 network monitoring, health checks, incident resolution.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Regular reporting.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult_pricing_table_wrap ult_design_2  ult-cs-red  \">\n\t\t\t\t\t<div class=\"ult_pricing_table  \" style=\"\"><div id=\"price-table-wrap-4251\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h2  data-ultimate-target='#price-table-wrap-4251 .cust-headformat'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"price-heading ult-responsive cust-headformat\" style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:normal;\">Application Support<\/h2><\/div><!--ult_pricing_heading--><div class=\"ult_price_body_block\">\n\t\t\t\t\t\t\t<div class=\"ult_price_body\">\n\t\t\t\t\t\t\t\t<div id=\"price-table-wrap-4682\" class=\"ult_price\">\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-4682 .ult_price_figure'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_figure ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-4682 .ult_price_term'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_term ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><!--ult_price_body_block--><div id=\"price-table-features-wrap-8704\" class=\"ult_price_features ult-responsive\"  data-ultimate-target='#price-table-features-wrap-8704'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\">\n<h3>L1, L2, L3 support and proactive improvement of your cloud or on-premises application, including:<\/h3>\n<ol>\n<li class=\"c-line-break\">\n<h3>Monitoring, testing, code reviews.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Configuring, hotfixes, code changes.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Cloud consumption optimization.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>User satisfaction rate management.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Regular reporting.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap--><div class=\"ult_pricing_table_wrap ult_design_2  ult-cs-red  \">\n\t\t\t\t\t<div class=\"ult_pricing_table  \" style=\"\"><div id=\"price-table-wrap-2518\" class=\"ult_pricing_heading\" style=\"\">\n\t\t\t\t\t\t\t<h2  data-ultimate-target='#price-table-wrap-2518 .cust-headformat'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"price-heading ult-responsive cust-headformat\" style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:normal;\">Full IT Support<\/h2><\/div><!--ult_pricing_heading--><div class=\"ult_price_body_block\">\n\t\t\t\t\t\t\t<div class=\"ult_price_body\">\n\t\t\t\t\t\t\t\t<div id=\"price-table-wrap-2975\" class=\"ult_price\">\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-2975 .ult_price_figure'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_figure ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t\t<span  data-ultimate-target='#price-table-wrap-2975 .ult_price_term'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_price_term ult-responsive\" style=\"font-weight:normal;\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><!--ult_price_body_block--><div id=\"price-table-features-wrap-3576\" class=\"ult_price_features ult-responsive\"  data-ultimate-target='#price-table-features-wrap-3576'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<div class=\"a-variations__item-title\">\n<h3>Comprehensive support of your IT infrastructure, including:<\/h3>\n<ol>\n<li class=\"c-line-break\">\n<h3>IT help desk.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Network Operations Center.<\/h3>\n<\/li>\n<li class=\"c-line-break\">\n<h3>Software support.<\/h3>\n<\/li>\n<\/ol>\n<\/div>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/vantisco.it\/it-services\/contact\/\" title=\"Contact Us\" ><button type=\"button\" id=\"ubtn-5271\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-sep-icon ubtn-sep-icon-left  ubtn-shd  ubtn-center  shd-right tooltip-6a4ac3fa321dd\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#dd3333\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"5px 0 #9e9e9e;\" data-shadow-click=\"none\" data-shadow=\"5px 0 #d3d3d3;\" data-shd-shadow=\"5\"  data-ultimate-target='#ubtn-5271'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;border:none;box-shadow: 5px 0 #d3d3d3;background: #dd3333;color: #000000;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"icomoon-the7-font-the7-mail-01\" style=\"font-size:15px;color:;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Contact Us<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221;][vc_column css=&#8221;.vc_custom_1498229431694{padding-bottom: 50px !important;}&#8221;][vc_column_text]At Vantisco, our IT support services are designed to maintain seamless IT workflows and reduce operational costs. We offer a comprehensive range of services, including an IT Help Desk, Network Operations Center (NOC), and software support, all aimed at delivering an exceptional user experience and continuous optimization of your IT processes.&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"class_list":["post-408","page","type-page","status-publish","hentry","description-off"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/pages\/408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/comments?post=408"}],"version-history":[{"count":0,"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/pages\/408\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/pages\/7"}],"wp:attachment":[{"href":"https:\/\/vantisco.it\/it-services\/wp-json\/wp\/v2\/media?parent=408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}